05/10/2013 - Location: Capitol Hill
The amount of locks left on lockers in the mens locker room has gotten to the point of being ridiculous! Back on February 25th, notices were posted on lockers that were "rental lockers" with locks being left on over night, and as of this morning there are still notices left on lockers from February 25th. Obviously there are no repercussions from using "rental lockers". So my question/complaint is when will Results do something about locks being left on lockers? I spoke to management about this a few weeks ago and even provided a list of known lockers that have had locks on them for several months, to no avail. So should I just find a locker and keep my lock on it until a notice is put on the locker? Could you imagine if EVERYONE did this?
Something's gotta give! We agree! This is a frustrating problem and we apologize for the inconvenience it causes. We do enforce consequences but try to handle the issue privately. We hope our members take responsibility for their own belongings and respect the public space. Thank you for the reminder to revisit the issue of locker room rental use.
05/02/2013 - Location: Downtown
How about offering earlier classes in the morning at the Downtown location? Very early classes only an option at Capitol Hill. Need more classes by Eric McPherson. Thanks for the comment! We will see what we can do!
Suggestion for Showers
05/01/2013 - Location: Capitol Hill
Some of us use our own toiletries in the showers, but there is no convenient place to put them. I end up wedging them in between the bottles that are attached to the wall.
It would be great if a small shelf could be bolted onto the wall of each shower for placement of personal toiletries.Thanks! Interesting idea. Thanks for your comment.
Women's Locker Room Showers
04/22/2013 - Location: Capitol Hill
This is the first time i have complained about anything since being a member from Day 1...but lately the showers in the women's locker room have been very bad. No water flow, broken shower dividers, rusty hooks and the worst is the shower controls and water flow. Last week, I tried to shower and all but 3 showers were not working properly. The entire shower area needs to be rehabbed soon! Thank you for the feedback! We apologize for the inconvenience. We will work to improve the cleanliness and resolve the plumbing problems.
Re-visiting the Ettiquette Issue
04/20/2013 - Location: Capitol Hill
Another member posed a comment about gym ettiquette and I think that posting the signs are NOT enough. there should be a briefing during member orientation on a few things, such as: 1.) stacking your plates back after using them, 2.) wiping benches, machines, and mats, after use, 3.) dropping and slamming weights, 4.) showing up late and disrupting classe, to name a few. Most people aren't raised with any ettiquette, but when they come into the world, they need to realize it's not all about them. It's an interesting suggestion but we not intend to start an orientation at this time. If you notice a member being rude or you have a problem with their behavior, please notify a staff member to handle the matter. Thank you.
04/16/2013 - Location: Capitol Hill
I'd love to see more rubber plates weights for olympic weights and even a redesign of the top floor would be nice! More squatting racks or multi-use racks. Also the bars need some fixing, I do powercleans and so forth. Sometimes the screws come out, making it dangerous to do power lifts. Thanks for the note. Safety is our priority! We will have our crew look at the equipment. While we don’t plan to redesign the third floor, we will consider ordering more weights.
Clocks are all different
04/14/2013 - Location: Capitol Hill
The clocks are all set to very different times, sometimes as much as 10 minutes difference, throughout both the locker rooms and the gym. Makes easily getting to class, etc, on time, a bit dicey. We’ll correct the issue! Thanks.
04/05/2013 - Location: Downtown
While the channels are all working now, it was very frustrating that for over a month CNN did not work, and MSNBC (plus a few other channels) were hit or miss (mainly buzzing or disappearing). Results is not a cheap gym for the TV channels not to work! Again, we are sorry the channels weren't coming in clearly. We've been working with our service provider to upgrade the service.
04/04/2013 - Location: Downtown
Also, is it possible to get retractable markers for the cardio equipment. When I am walking up to sign up, I have water, gloves, and towels in my hand. Trying to get that cap off is annoying and I often drop it. Thanks! :)
Good idea! We will see what we can do to help you out.
04/03/2013 - Location: Capitol Hill
It would be cool if the music on the 3rd fl could be turned down after 9pm. I find that I have to turn up my headphones to drown out the cheezy pop stuff that comes on. Its the same crowd most nights and we all have our own music anyway. Maybe some good house music as background could work. Nobody gets pumped up listening to taylor swift. Just a thought We rotate through a couple of music options including pop and house channels. We can’t always pick the channel that will be most popular with that day’s customers. However, we can definitely turn the music down for you. Thanks for the suggestion.
04/03/2013 - Location: Capitol Hill
Results is the best gym I've ever been to let alone been a member of, but while at The Spa at Williamsburg they had a bowl of ice water with hand towls in it for use in the steam room. It was awesome and would be easily accomplished at results. Please consider. Were glad to know you enjoy the gmy. At this time, we don't plan to provide cold hand towels but we thank you for the suggestion.
04/01/2013 - Location: Capitol Hill
It would be great if you offered access to wi-fi as part of the membership. I'd even consider increasing my membership dues to access it. Imagine if 100 people are willing to pay an extra $2 a month for wi-fi access while doing cardio with their iPad (Hulu, email, work PDFs). We do have wifi in most of the building. The Results network should be picked up by your device and the password is ResultsGym.
Thanks for painting the women's locker room
03/31/2013 - Location: Capitol Hill
Hey, just wanted to say thanks for painting the women's locker room blue. That lavender color was like something out of a bad 70s satire of a feminist bookstore. The blue is much better! Thanks! Glad you like! Most of the feedback has been positive.
Light in the steam room and women's jacuzzi floor - Capitol Hill
03/18/2013 - Location: Capitol Hill
Please paint the bottom of the women's jacuzzi. I'm willing to give up the jacuzzi for a week if you'll clean and paint it. Also, the light in the women's steam room is out and has been out for at least several months. I have reported these items to the customer service representative at Capitol Hill. They are always courteous and they write down my concerns, but nothing is being done. Thanks. I love Results, but may not come anymore if more attention isn't paid to maintaing women's locker room (and I don't just mean painting the wall) facilities. Thank you for the note, again! We don't want you feel like the locker room ruins your fitness experiance. We will continue upgrading the facilities over the summer and we are keeping the jacuzzi in mind. Thank you for the note, again! We don't want you feel like the locker room ruins your fitness experience. We will continue upgrading the facilities over the summer and we are keeping the Jacuzzi in mind. Thank you for your patience.